privacy policy
Last Updated: April 23, 2007
FreeConferencePro recognizes the importance of protecting the privacy of all information
provided by users of our products, services and websites. We created this policy
out of respect for our customers’ fundamental right to privacy and to help
guide our relationship with our customers. This Privacy Policy discloses the privacy
practices for all products and services owned by FreeConferencePro. A current list
of our products can be found at www.FreeConferencePro.com.
1. GENERAL POLICY REGARDING CUSTOMER INFORMATION
FREECONFERENCEPRO DOES NOT SELL, RENT OR DISTRIBUTE CUSTOMERS PERSONAL INFORMATION
INCLUDING NAME, EMAIL ADDRESS, PHONE NUMBER, ADDRESS OR COMPANY. We periodically
issue technical and marketing information, and are committed to an "opt in/opt
out" permission based philosophy. If you voluntarily submit your e-mail address
to receive information, we may subsequently issue information via e-mail. However,
we respect the right to opt out, and will remove e-mails from our list on request.
2. CUSTOMER INFORMATION COLLECTION
Registration Pages - Each of our products requires the customer to register with
at least a name and email address. For internal purposes we use this information
to identify accounts and monitor usage. This information is also used to communicate
with our customers (see section 2: Customer Communications for full details).
Telemarketing - Some customer information is obtained through telemarketing and
marketing lists. Potential customer information is not registered into the FreeConferencePro
database unless express permission is given.
Customer Service - Additional customer information given through our customer service
group is not currently appended to the customer account information.
Surveys and Contests - Customer information including phone number, address, email,
title and company may be collected during a survey or contest. Since prizes may
be awarded during these events it is critical that FreeConferencePro collect full
customer details. This information is stored in a separate database and may be used
for further marketing activities.
3. CUSTOMER COMMUNICATIONS
Email Contact - FreeConferencePro does make contact with its customers through
email. Customers receive an initial registration email with all account details
listed. After each call, customers receive call detail reports via email. Finally,
FreeConferencePro uses email to communicate promotions, product updates and technical
advisories with their customers.
Opting Out of Contact - Opting out of contact with FreeConferencePro can be done
by unsubscribing from email lists. There are three main lists that a customer will
need to unsubscribe from; call detail reports, email marketing, and technical advisories.
Unsubscribing from technical advisories will result in the cancellation of the customer’s
account.
4. SECURITY
We use reasonable precautions to protect our customers' personal information and
to store it securely. Sensitive information that is transmitted to us online is
encrypted and is transmitted to us securely. In addition, access to all of our customers'
information, not just the sensitive information mentioned above, is restricted.
Only employees who need the information to perform a specific job (for example,
a customer service representative) are granted access to personally identifiable
information. Finally, the servers on which we store personally identifiable information
are kept in a secure environment.
5. LINKS
Our web sites contain links to other sites. FreeConferencePro is not responsible
for the privacy practices or content of such other sites. We encourage our users
to be aware when they leave our site and to read the privacy statements of each
web site to which we may link that may collect personally identifiable information.
6. CHILDREN
FreeConferencePro products, services and websites are not directed at individuals
under thirteen years of age, and FreeConferencePro does not intend to collect any
personally-identifiable information from such individuals.
7. CONTACT AND QUESTIONS
For any additional information or to contact FreeConferencePro you can email
info@freeconferencepro.com.
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